Delete your account or data

Delete your account and associated data

Ask us to close your My AI Dream Journal account and delete its associated journal entries, conversations, reference images, AI interpretations, generation instructions, generated videos, and sign-in records from active service storage, subject to the retention exceptions below.

1. Email bryan@tbglabsllc.com with the subject My AI Dream Journal account deletion.
2. Include the email address used for your account and state that you want your account and associated data deleted. Sending from that address helps us verify the request.
3. Tell us if you have an active subscription or need help canceling renewals. We will verify account ownership and explain the next steps before completing deletion.

Delete data and keep your account

You can request removal of selected dreams, conversations, uploaded images, interpretations, or generated videos without closing your account. Tell us whether you want all journal content removed or only specific items.

1. Email bryan@tbglabsllc.com with the subject My AI Dream Journal data deletion.
2. Include your account email and identify the items by title or approximate date. You do not need to copy private dream text or attach images.
3. Specify that you want to keep your account. We will verify ownership and clarify the scope if needed.

Where available, the journal's Delete video control removes an individual saved video. It does not remove the associated dream text or close your account.

What happens next

We may ask you to verify control of the account email before acting. If you cannot access that address, explain this in your request so we can discuss verification options. Never send your password, sign-in codes, or payment-card details.

We will respond with the scope, next steps, and expected timing for your request, and confirm completion or explain any limitations. Deletion is not immediate or automatic. Save any journal entries or videos you want to keep before deletion is completed; deleted active content may not be recoverable.

Uninstalling the app, signing out, and canceling a subscription do not delete server-side journal data. Subscription cancellation is separate from data deletion; you can cancel future renewals through the journal's subscription controls or ask us for help.

Information that may remain

We may need to retain limited transaction, subscription, accounting, security, fraud-prevention, or support records to meet legal obligations, resolve disputes, or protect the service. We will explain applicable exceptions and retention information when responding to your request.

Backups can retain earlier copies until they are replaced under the applicable backup process. AI and payment providers may retain information under their own policies or legal obligations. We cannot erase copies you downloaded or shared with others. See our service-provider disclosures and retention policy for more information.